Reviews about Rezidencija zdravlja Kerber

Terrible service. We traveled from Bar to the appointment on time. In the end, they did not see us on time. When I asked after half an hour of waiting how much longer — the answer was "At least another hour and a half. It does not depend on us." I do not recommend this clinic if you do not want to waste time and money.

I don't advise anyone to use services other than gynecology or ENT. The gynecologists are excellent, Russian-speaking, appointments, tests, ultrasounds are done perfectly. But everything else is a complete mess. I tried to get an abdominal ultrasound twice. The first time I came on time hungry, waited 40 minutes and never got seen. The second time I also came on time, no appointment. I also booked an ENT appointment via Telegram. The appointment went well, but the translator costs an extra 25 euros. Another time I was on an IV drip. The nurse couldn't do it properly. Upd: After publishing this review, no one contacted me. Months later they refused my gynecology booking because I was allegedly rude. If you don't like the service, they'll simply ban you.

I want to express my deep gratitude to the Kerber clinic for the exceptional kindness and attention that patients receive. You have exceeded all my expectations. I have never encountered such kind nurses. Many thanks to dr Obradović too, you deserve all the recommendations and praise. I am delighted with the work of the entire team. Regards

Terrible clinic, the urologist is completely incompetent, prescribed an antibiotic by guesswork, then recommended tests, resulting in worsening of the disease. The medication turned out useless. Russian-speaking Mila responds on Telegram after a day, interest in helping -0 I paid for a bladder ultrasound, they didn't even give me the scan

After an initial misunderstanding regarding one of my appointments, very polite nurses helped to sort the situation out. And even when I was running late for the said appointment, they were patient and helped me get checked by my doctor. They acknowledged when they made a mistake, and they were kind when I made one. And that can be rare here. One of the best PZU in Montenegro.

While the doctors' expertise is not in question, the way appointments are organized and the inadequate response in this situation is the reason I do NOT recommend visiting this clinic. Specifically, I waited 40 minutes for my appointment without being informed at any point — not before arriving at the office, not upon arrival, nor during the long wait — that there would be a delay and when the appointment could be expected. The core issue is not just the delay itself, which cannot always be predicted, but the fact that appointments are scheduled for a maximum of 15 minutes which is sometimes absolutely not enough, and when delays occur patients are casually shifted to a later slot. In this particular case the patient arrived on time and the non-medical staff, muttering in a full waiting room, instructed the waiting patients to move, and when it was established that this was not possible because the patients had already arrived and were waiting for an appointment that should have already started, there was neither an apology nor an address to the patients that there would be a delay — just the phrase: "it'll be quick", which in this case turned out to be a full 40 minutes. Appointments in private clinics are, after all, scheduled precisely so that patients don't have to wait in queues and waste time in waiting rooms, so I strongly advise you to seek the skilled doctors from this clinic elsewhere.

I do not recommend the podologist service for viral warts. The treatment was repeated month after month, the price is high, and the problem was not resolved at all, so I had to find a solution elsewhere. Very bad experience.

Gynecologist Tatyana. Mixed impressions. Somewhat rude — phrases like "don't tell your husband or he'll find someone else", "well, maybe they'll take pity on you and not cut you open completely" and everything in that vein. It was funny when I was lying in the chair, she left for some reason, and a man peeked into the office.🤣 I can't assess the professionalism yet, I'll go for a second opinion.

My search for a Russian-speaking gynecologist brought me here. The charming Elena received me earlier than the scheduled time (I was booked for 11 but arrived at 10:45, and the girls at reception said I could go in already). She asked detailed questions, took a medical history, performed an examination and did an ultrasound, first checking whether I wanted it and stating the cost. The transparency of pricing throughout the process was very pleasing. The entire appointment lasted about 45 minutes — there was no feeling of being rushed or not given enough time. I received detailed recommendations and left the doctor's office with peace of mind and a clear understanding of what to do next. No complaints about the equipment (I can only judge the ultrasound machine as a patient). Very pleasant nurses — smiley and friendly.

I want to express my gratitude to the "Kerber" clinic for the high-quality service. I have been a patient at this clinic for a long time! The doctors are true professionals — they listened carefully to all complaints and carried out a full examination. The clinic has modern equipment, allowing for fast and accurate diagnosis. I especially want to highlight the attention to patients: the staff is very polite and friendly, creating an atmosphere of comfort and trust. As for waiting times — yes, they do happen, but again because the specialist genuinely wants to help you and answers all your questions and concerns, which may slightly delay the appointment, rather than rushing to say something just to move on to the next patient!