All praise and recommendations for the eye clinic Optimal, I had minus diopter and had lens implantation done. I am extremely satisfied with the result and a big thank you to doctor Sergej Alpatov, as well as the entire staff. I regret not knowing about this clinic and doctor sooner.
Приехала в Черногорию из-за проблем со здоровьем. Врачи посоветовали поменять климат, так как не знали причину, как и чем меня лечить. С 2019 года пытались спасти мои глаза в Беларуси. Я слепла. Когда приехала в ЧГ надежда была только на климат, но в результате надежду мне подарил Алпатов Сергей. В течение 8 месяцев он проделал огромную работу. Я очень благодарна ему, он подарил мне возможность видеть этот мир, и насладиться природой Черногории.Очень приятный и добрый доктор❤️.
I do not recommend! Neither the clinic nor doctor Алпатов. Terrible attitude both from the administration and from the doctor. At the reception they say you can drive after the examination, but the doctor scolds you saying you should know you can't drive. Overall the doctor is not quite adequate, he says that eye exercises make people go crazy. Very angry and conducts the entire examination procedure very traumatically, gives no advice, just shows a regular picture of the eye on the computer. Everything written in negative reviews is true, verified from personal experience.
In May 2024 I came to the clinic with a retinal detachment. I had the choice of flying to Russia or having surgery here, I chose to stay and I don't regret it. They promptly scheduled me for surgery and Sergej Alpatov performed a successful vitrectomy. They also replaced the lens, so I started seeing better than before the detachment👌🏼
I now come regularly every 2-4 months for follow-up examinations. There were often queues in summer and autumn, but that only shows that people trust the doctor. The clinic staff already feels like family, very pleasant administrators and nurses. I'm grateful to them for supporting me on the day of surgery and during recovery.
I thank Sergej Anatoljevič for saving my eye and for his professionalism! This is the best clinic in the Balkans💯
I had laser correction with doctor Alpatov, from 30% blurry astigmatism my vision sharply returned to 100%. The operation goes very calmly, the doctor comments on all his actions and answers any questions. I recommend it!
I have nothing but words of praise for this institution. I am very satisfied with my LASIK surgery performed by doctor Sergej Alpatov. The surgery was done a little over a month ago (September 2023), and from minus three diopters, the surgery brought the diopter to zero. The professionalism of the doctor and staff, with their kindness and obvious expertise, inspire trust and confidence. Highest recommendation!
A very unpleasant experience, as was Dr. Sergey Alpatov. Rude and cruel. He has a very quiet voice and you don't understand what he wants from you or hear the question. After a general examination you can't see anything and he doesn't want to speak or give you directions I which room you have to go. The worst of all is that he didn't tell me anything after the examination, not even whether my diopters had increased, whether I could wear glasses or contact lenses. And the terrible thing is that he asks the patient if he has any questions, instead of him giving the answers and telling the patient what the result is. In the end, I asked the receptionist what to do after the examination, what I can and can't do. Horrible experience and anti-recommendation.
In August, at this clinic I had surgeries on both eyes for cataract removal and lens replacement.
I express enormous gratitude to Sergej Alpatov for his professionalism, golden hands and sensitivity.
I also express gratitude to the clinic staff for their attentive and caring attitude.
I want to note the cleanliness and reasonable prices.
I definitely recommend the clinic and the doctor.
Terrible service, locals are let in ahead, Russian speakers wait, even if you have an appointment. In the end, my appointment was at 12:30, at 12:45 a nurse ??? (who even is this) from the reception did some vision check, eye pressure, and applied pupil-dilating drops. I asked how long approximately to wait, they told me about 10 minutes. At 12:55 they applied drops again and I sat down to wait. During this time 2 new clients came, they immediately got drops applied and went in ahead of me one by one. At 13:30 I asked how much longer I had to wait. At 13:45 another nurse came up, I was still waiting. I asked why no one warns about such a wait, how everything goes, and whether I'm even ready to wait. Nobody apologized, and they said I should have asked myself, and if it doesn't suit me - they can refund my money and I can go home. At 13:50 the doctor saw me, 1.5 hours after my scheduled appointment. The consultation went ok, but the doctor never told me why this could happen and if I hadn't asked questions - most likely they wouldn't have told me anything at all. The consultation costs 60 euros. When I was receiving my report, doctor Alpatov asked why the situation arose that I had to write a complaint - and after listening to me, said that it was my own fault for not asking how the consultation works, and that I should have known myself, and that's how it happens, and it's not the administrator's job to warn me ) Nobody apologized, and nobody cared - that's the attitude ) Be prepared that you will have to sit for 2 hours and priority patients will go ahead of you out of turn.
The Optimal clinic is very well organized, clean, the staff is professional and it is a great fortune to have all this in Podgorica. After a successful vision correction procedure with Dr. Sergej Alpatov, I can say that I am very satisfied with the complete procedure and service. After almost 15 years I can see well again without contact lenses and glasses, all in all my recommendation for everyone who wants to do the same. Once again thank you to doctor Sergej and his team for their expertise and professional approach!