Reviews about Codra Hospital (Podgorica)

PolyclinicHospital
(3.2)
based on 250 reviews
Dusan Mandic
4 weeks ago Google Maps
I call at 9:40 to schedule an abdominal ultrasound. Appointment set for 12:00. After 5 minutes, I'm told the appointment is at 12:15. I arrive at the clinic at 12:10. I wait 30 minutes and at 12:45 another patient goes in for the ultrasound before me. When I ask "when is my turn," I get the answer "after him, he arrived before you." What's the point of scheduling at all if the order is determined by arrival time? All in all, a complete system breakdown.
Stanka Nikolic (Stefana)
last month Google Maps
My husband, at the age of 85, was successfully operated on at Codra Hospital. Thank you to the kind and dedicated staff. Special gratitude to dr Vlad Brajović for his expertise, dedication and humanity, all praise to professor Perović for organizing a service where patients feel safe and dignified. Highly recommend this clinic!
Aleksandra Lucic
last month Google Maps
I called the hospital to ask if I could give a urine sample and they told me to call the laboratory. Since I couldn't reach them, I called back and asked them to contact the lab themselves — that never happened. I went in person. The treatment of patients at this hospital is like in a public health center, the way it used to be. It seems like they're just waiting for their work hours to end. I think that since they are a private hospital, they should be much more polite. My suggestion is therefore that the staff should be friendlier.
Esra ÖZDEN
last month Google Maps
Dr Nikola Stanišić is a fantastic doctor. I live in this country as a foreigner, and he was very kind to me and had a calm approach. My surgery was successful. Nurse Linda is also a wonderful woman, she was by my side through the night. Thank you to the hospital for everything."
Kateryna
3 months ago Google Maps
They ignore messages and calls! I wouldn't recommend this clinic to anyone! A month ago I came to this clinic for a gastroscopy, the procedure itself went fine, they took tests and prescribed part of the treatment (the second part only after the test results). They promised the results would be ready within 10-14 days and told me to come back in a month. BUT a month has already passed, no one has sent me the results, no one answers messages or calls. I was already supposed to go to the doctor as planned, but I can't, because without the test results the full course of treatment hasn't been completed and there would simply be no point. The money has been paid, but the service was not provided on time and without any explanation.
Irina
3 months ago Google Maps
A truly awful and shocking experience with this clinic. I urgently needed hospitalization, and my insurance company had already approved it specifically for this clinic. From that moment on, everything turned into an absolute nightmare. The staff began claiming that the insurance had supposedly refused the approval - which was a complete lie. They ignored my calls, avoided answering messages, and left me without any information or support. Even after the insurance company sent me written confirmation (with them in copy), the clinic continued pretending that they had received nothing. It felt as if they were intentionally trying to avoid dealing with insurance at all costs and were pushing me to pay everything myself, despite the official approval. I spent three days in severe pain, desperately needing medical help, and instead of care, I was met with lies, indifference, and complete disregard for my situation. I would strongly advise anyone to stay away from this clinic. And a special “thank you” to the head nurse, Miljana, whose coldness and lack of basic humanity were absolutely stunning.
Enisa Riedel
4 months ago Google Maps
Dear Ladies and Gentlemen, Dear Dr. Djurovic, I would like to sincerely thank you for your kind and empathetic manner. You took a lot of time for my father, explained everything calmly and gave him the feeling of being in good hands. That means a lot to us. Thank you very much for that. Kind regards E.Riedel
Elena Kovaleva
last year Google Maps
That was the strangest appointment. I went to see an orthopedist. My appointment started 15 minutes late. The doctor was very pleasant and examined me. But then he sent me for an X-ray to check for an injury. The radiologist saw everyone except me, even those who arrived after me, and then just left. It felt like he didn’t take me in just because I wasn’t a local. I felt awful. I waited for at least half an hour, even though they told me it would be just five minutes—but, of course, that didn’t change anything. Naturally, I didn’t pay for such treatment. I just had to leave with nothing.
Clinic response
last year
We are sorry for the Mixup. Please contact us at 069300300 to reschedule an appointment whic will be free of charge.
Dana Radonjic
last year Google Maps
Ljudi!!!!Ni slucajno u ovu privatnu bolnicu!!!Preskupi su,nestrucni,sestre neljubazne i bahate,pogotovo sestra Milijana.Za 3 dana boravka naplatili 2561,00 e !!!!! Nista uradili nijesu,prilazem racun u prilogu.Hrana ocajna,izgorena projica,batak i masan burek !!!Na pitanje zasto voca nema,receno je od Milijane,,Nije ti ovo hotel sa 5 zvjezdica".Zamislite tu svijest,da to moze izgovoriti zenska osoba,a u pitanju je bio jako bolestan pacijent.Voda se pije iz wc jer im je uvijek pri dnu filter za vodu,koji se nalazi na samom kraju hodnika.Kako se Boga ne plase!??? Da se ne bi kajali kao ja,NIPOSTO TAMO!!! Stalo im je samo do para i po svaku cijenu ce vam uzeti sto vise.A o doktorima i njihovoj nestrucnosti govore njihovi rezultati.Toliko je drzak vlasnik bolnice Codra da mu toplo preporucujem da sebe i svoje bliznje lijeci tamo.Stid ga bilo
Clinic response
last year
Poštovana, masan burek nije nikada služen u našoj, a sigurni smo, ni u jednoj drugoj iole ozbiljnoj ustanovi obzirom na medicinska ograničenja kod izbora nutritijenata za pacijente, što je slučaj i za voće. Cjenovna politika je nešto sa čime su pacijenti upoznati prije pružanja usluga i relativan je podatak da li je nekom zdravlje skupo ili nije. Obzirom da do sada nijesmo imali kritika na račun stručnosti doktora molimo Vas da nam date više detalja o procedurama, doktorima sa kojima je pacijemt imao procedure i terapiju koja je pogrešno propisana, pa ćemo Vam i na to odgovoriti. Ovakva politika nelojalne konkurencije da ljudima plaća negativan review govori isključivo o njima i Vama, nikako o Specijalnoj bolnici CODRA.
Nikolina Božović
last year Google Maps
Dr Nikola Stanišić, wonderful, and nurse Milijana too🥰 But the experience with the clinic was very very bad. On 21.06.2024 I had a scheduled surgery because there was suspicion of an ectopic pregnancy. I paid 2500€ for the surgery, but it didn't happen because on the same day it was determined that it wasn't an ectopic pregnancy. From that day until today my money has not been returned, nor has anyone from the clinic contacted me to tell me what is happening with my money, which is ugly and rude on the clinic's part. I must emphasize, only in this clinic do you pay for everything first and then everything is done, and now it's clear to me why… I also want to emphasize that my peace has been disturbed, because in addition to the problems I had, I also had to think about the money I needed going forward, and the clinic is holding it and using it.
Clinic response
last year
Poštovana, molimo Vas da nam na appointments@codra.me pošaljete Vaše kontakt podatke kako bi razriješili nastalu situaciju. Povrat sredstava, odnosno rok realizacije, zavisi od mnogobrojnih računovodstvenih i bankovnih procedura, a uzimajuci u obzir godišnje odmore, može trajati malo duže od uobičajenog. Avansno plaćanje nije praksa samo u Specijalnoj bolnici CODRA, već je to slučaj u svim privrednim društvima koje se bave ovom ili sličnim djelatnostima. Uvjeravamo Vas da naša bolnica u četvrt vijeka svog poslovanja nije imala slučaj da ne izvrši povrat pacijentima, pa to, ako postoje uslovi, ni sada neće biti slučaj. Drago nam je da ste i Vi, kao i hiljade drugih pacijenata, zadovoljni zdravstvenom uslugom i stručnošću našeg tima. Srdačan pozdrav.
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