Reviews about JZU Dom zdravlja Budva

I don't know why there are so many negative reviews here?! In general, I'm satisfied with the service I received, especially since it was free! I was in transit through Montenegro and urgently needed tests for entering Serbia. They accommodated me and scheduled an appointment for the very next day after my request. I received the test results in paper form at noon the next day. The doctors are quite competent and responsible. They speak Russian and English. I think it would have been possible to arrange for electronic test results, but there's a degree of risk, just like in an expensive clinic, that they won't send you the results.

Unfortunately, almost nothing worked regarding the free PCR test. 2 stars because the preliminary process went reasonably smoothly. The appointment scheduling was quite quick and was answered promptly. We were even given our preferred appointment at 08:00 in the morning. So far so good. Now the second part: We were already on site around 07:40, right at the door. To our surprise, names of scheduled people were already being called out. I thought, well, maybe these are people who got an earlier appointment... wrong. As time went on, my family and I became increasingly nervous because we weren't being called. When in the end only a few people remained, the stressed lady said: THAT'S IT, YOU CAN ALL GO, we're done for today. I thought lightning had struck me. How is it possible that we weren't called, even though we had an appointment for 08:00 and were present at 07:40? Very simple, they had already started at 07:15 (so much for scheduled appointment times) and we were numbers 10 to 14, meaning the first ones called, but we weren't present yet. According to their logic, we should have been there earlier and it was our own fault. Are you kidding?! After various protests from those remaining, including myself, they said they would exceptionally call the names again. At that moment we all thought everything was fine and we were safe. Wrong again. Part 3: According to the info email, the letter stated that results would be delivered the following day via email from 14:00. After checking emails hourly, no tests arrived. Even late in the evening at our farewell dinner, no emails from the Red Cross. So our last evening was ruined. It was pure stress and not a trace of relaxation on the last evening!!! On top of that, our flight was the next day, which made us even crazier. The next morning the same thing, nothing in the inbox. I then took the initiative and emailed asking what was happening with the needed tests, as our flight was leaving in 4 hours. Only a confusing email came back saying the tests are only valid for 72 hours. That wasn't my question, I thought. Long story short: We all jumped into a taxi under full stress and got a rapid antigen test at a private clinic, with which we were allowed to enter Germany. As for the PCR tests, they actually arrived, but 15 minutes before departure and one was even missing, so it would have been pointless anyway. Conclusion: Stay away from this place and pay stress-free 14 euros for a test you can get on the same day of departure, without being scr...ed over by them. Or even having two days of vacation ruined, as happened to us. The ladies who conducted the tests were very friendly. This review is not dedicated to the whole facility, only to the free PCR test entrance area.

I rarely write bad reviews. But I am obliged to inform everyone about the attitude in this place. The service is terrible. We did a free test, the results of which we never received by email. They sent us everywhere, but we never got the test results. None of the staff wanted to help us. In response to our requests, we heard only shouting and rudeness. I deeply regret having encountered such service. Be prepared that after doing the test you will get nothing, and they will be rude to you and yell at you. I really write bad reviews. But I am obliged to inform everyone about the attitude in this place. This service is terrible. We did a free test, the results of which were never received by mail. We were sent anywhere, but we never got the test. None of the staff wanted to help us. In response to our requests, we heard only shouting and rudeness. I am very sorry to have encountered such a service. Be prepared, too, that by doing the test you will not get anything and they will get nasty and yell at you.

The doctor in the children's department prescribes my daughter a medication that hasn't existed for 10 years (I found out afterwards at the pharmacy). I merely asked for somewhat more humane treatment since his behavior was beneath …

I went to this hospital because of my child's ear infection. Afterwards, to be sure, I consulted a good, private ENT doctor, who confirmed and approved all the procedures done by the pediatricians at this hospital. Even though the case was complicated, they had to change antibiotics and even switch to injections. Professional, friendly people work here. Thank you for the help!

Very kind and professional, all praise, they know how to respect a patient and thank them for that

This is a system collapse. One foreigner works the entire second shift. You can never get your turn. Shut it down.

The doctors are not competent and don't solve your problem. Even though I arrived 15 minutes before the evening closing, they didn't examine me for an ear infection and directed me to a private center where I then discovered I had been examined by a... pediatrician!😳 …

Even 1 star is to much for this place. People from Montenegro go in and out without waiting in line. While the other people wait like sheep until they decide if they want to work or not. Waited 3 hours for a simple visit. Avoid the place