Shameful, unprofessional behavior from the hospital reception and surgery department! They are unable to secure an appointment and agree on it. They change it countless times in a few days, making it impossible for the patient to coordinate their obligations. The surgeon roughly guesses and estimates the difficulty and duration of the surgery during an examination that lasts 2 minutes and costs 50€. Then the price suddenly doubles from 250€ to 500€ a few hours before the surgery! 3 hours before the operation! After on the first day after the examination they were guessing whether it would be 150 or 200€. Horrible. I absolutely do not recommend them to anyone because their only goal is taking money, not helping patients!
Aleksandar Krasojevic
★ ★ ★ ★ ★
9 months ago Google Maps
Nobody answers the four phone numbers from the website for hours and days!!! When I finally got through, I asked if they perform a certain test, they didn't know if they offer that service. They said they would check and contact me quickly. Of course, nobody has called me back for 5 days now. Shameful for a hospital!!!
Slike po zelji
★ ★ ★ ★ ★
9 months ago Google Maps
Unprofessional nurses.
Begging and calling for days to schedule appointments. Appointments that are important for patients' health. Every nurse has her own story, one nurse says one price, another says a different price, it all depends on their mood.
I had to wait 3-4 days just for them to call me back the first time about scheduling an intervention, and they only called after I told them I would go to the authorities if they didn't schedule my appointment (I wasn't asking for specific dates, just any appointment since I'm being treated there!) The doctor treating me is excellent, but it's all for nothing when the nurses don't do their job. I'm not obligated to tell someone what to do and how, but you have to keep in mind that you're working with people whose health depends on you! Should a patient, who is also paying to be treated at this hospital, have to go through this?
Should I have to beg the nurses to agree with each other on a price, when I know exactly what it is?
Should I have to beg for appointments?
I agree with the doctor to schedule for the following week, I can't even reach the nurses first, and then when I do reach them, I have to beg them to schedule and give correct information that every patient has the right to know..
What a waste of good doctors alongside such nurses.
I'm speechless.
Elmira Devich
★ ★ ★ ★ ★
10 months ago Google Maps
We scheduled an examination. The gynecologist as a doctor is an expert, professional. The front desk staff is below standard. They send you around the hospital left and right, don't tell you which room, send you to a doctor who leaves in five minutes and pays no attention to us, then to another, then a third. They are not friendly at all. Change the front desk staff.
paola paola
★ ★ ★ ★ ★
10 months ago Google Maps
I came for an appointment with surgeon Dr Eldin Lamežević — no fuss, polite, straight to the point. He examined me, reviewed the MRI results from Hipokrat. Explained everything, scheduled the surgery for the next day.
The same day I did all the tests — quickly, no queues. The surgery was performed under general anesthesia.
I spent two days in the clinic like in a good sanatorium: clean, calm, the staff cares, gorgeous view from the window! The nurses are attentive, respond immediately, friendly.
After discharge I came to the hospital 4 times for follow-up checkups until everything healed)
Yarik
★ ★ ★ ★ ★
11 months ago Google Maps
I called this hospital to ask if I could make an appointment with a doctor, and right after I asked, they just hung up the phone! I called another number and they also said hello and hung up after asking. In what other country besides Montenegro is this normal behavior for a hospital? I don't recommend tourists to get sick here
Daniel Okuka
★ ★ ★ ★ ★
last year Google Maps
Unfortunately, my experience at this clinic was extremely disappointing. The ingrown toenail surgery they performed was not successful – the problem was not resolved, and additionally complications appeared just 60 days after the surgery, such as re-ingrowth, redness, inflammation, pain...
I sent a complaint via email to report the situation and request a solution, but nobody ever responded. I consider this attitude toward patients unprofessional and extremely irresponsible.
I expected a much higher level of expertise and patient care. I would not recommend this clinic to anyone based on my experience.
Nikolina Rajković
★ ★ ★ ★ ★
last year Google Maps
I gave birth at Codra, lovely experience, dr Stanisic excellent, kind.
Nurses Ljilja, Bilja, Tijana, Linda, Vera were wonderful, I enjoyed being with them.
Midwife Ljilja was by my side the whole night, showered me in the morning and treated me as if I were at my mother's.
However, one older midwife was quite reserved and not so friendly. When I needed her I couldn't call her because she was sleeping... as were the two midwives working the night shift who were supposed to look after the babies. They were sleeping and didn't care about the babies' crying which went on for a long time. The second night a midwife even came and told me she couldn't calm the baby so I should see what's wrong with her. She left me, freshly delivered by C-section, with a baby that cried for another 2 hours. She went to sleep, I should mention.
The hospital has quite a few shortcomings that need to be fixed.
The nurses working with dr Stanisic in gynecology were also wonderful to me.
Follow-up checkups for the baby that we scheduled with dr Rudanovic we never received. We waited for an hour with a 2-month-old baby for the doctor to show up and do a routine checkup but she never came. Whose fault it is I don't know... but pay a little more attention if you want to keep your patients
Frau R
★ ★ ★ ★ ★
last year Google Maps
Professional and kind. Since I arrived late last night, the security guard immediately took me to the on-duty nurse and offered to help me with my things even though my bag wasn't too heavy. The nurse who greeted me was incredibly kind and nice. She answered my many questions with so much love and kindness. Nurse Milijana who organized everything for me is a special story altogether, few people today are as good a person as she is. She did her absolute best with my arrangements. The only thing I can say is a big thank you. The rooms are tidy and clean, above all spacious (the room is like a hotel :))))
So read this, I RECOMMEND to everyone from the heart :))
Nikolina Kazanegra
★ ★ ★ ★ ★
last year Google Maps
Dear Sirs,
Since this is the only form of communication with you, I am forced to address you here.
To my previous review that I left, you responded and gave me an email address to which no one ever replied.
You asked for my phone number and details, but you never called me.
Do you ask for that and leave emails just so people reading these reviews think you are very dedicated and nice?
Well, I will write that this is not the case, you are not nice to your clients at all.
You should be a humane institution that helps people, but unfortunately you are an inhumane institution that has been psychologically tormenting me for over a month and you still haven't returned the money you owe me..
You are very bad…