While passing through Montenegro I got problems with my ear. I had pain and slight hearing loss. I received an appointment on the same day within a short time and was treated without waiting.
I am glad to have been here. The price of 29 € for the treatment is also absolutely reasonable. Thank you!
Reviews about A3 Medical
167PolyclinicHospital
When booking an appointment with the gastroenterologist
Damir Muhović, I immediately clarified the cost of the appointment, they told me 45€.
The doctor is competent, attentive.
After the appointment at the reception they quoted 75€, I reminded them that I had clarified the cost when booking and the price was 45€.
To which they replied that it was the price for a different gastroenterologist, but I specifically named Damir Muhović when booking and asked about his appointment cost.
The answer: well, we made a mistake then, pay 75€
Now other procedures are needed, they quoted 400€, but in reality it could turn out to be a completely different amount...
Something like that.
Terrible experience. They don't know the prices, they don't have codes. When I called by phone I was told one price, when paying I was in shock, they charged me 840 euros for mole removal and keloid treatment! When I protested they supposedly reduced it by 200 euros but they themselves don't know why, what, or how. They spent 3 hours figuring out how much to charge me, they don't know the exact price or code, they're looking for needles, as if I went to a public health center and not a private clinic! Disgraceful
We all know what healthcare is like in Montenegro.. and if it weren't for private clinics things would be bad for us, but in my opinion this clinic is the best of all. The best specialists, very helpful staff, doctors very dedicated. Everything is clean and tidy. They have all the most modern equipment so if I recommend any clinic it's A3
The best clinic in Montenegro, A3 Medical. Professional staff as well as doctors are the best in the region. The kindness of the reception staff, then the nurses, especially nurse Danijela Demir, deserves every praise. All recommendations for this clinic from the heart
I do not recommend an examination with orthopedist Aleksandar Vujičić. First, he supposedly couldn't open my MRI scan, so instead of the MRI images he examined me with ultrasound and said something that in the end turned out to be incorrect. He told me I needed surgery and during the examination repeated about 3 times that he doesn't know how long the wait is for surgery at a public hospital — I got the impression he wanted to move me from the examination chair straight to the operating table. Thank God I didn't have the surgery, and what he supposedly saw on the ultrasound is not at all present on the MRI, and my problem was solvable without surgery. Now I'm definitely convinced he intentionally didn't open the MRI so he could charge me for both the ultrasound and some injection that didn't help me at all.
What a waste of money.
Owner's response:
1. During the examination, the radiologist's description of the MRI scan was used, as it is the professional opinion of the doctor based on which the orthopedist conducted the examination. We note that it is not the orthopedist's obligation to interpret the MRI scan, as that is the radiologist's responsibility;
My response: The MRI description nowhere states that the meniscus is trapped between two bones, so I can conclude that he either misread the radiologist's report or doesn't know how to read a radiologist's report.
Attached is the radiologist's report.
2. The ultrasound examination was additionally performed to confirm the diagnosis, as it is the most reliable method to verify the diagnosis;
My response: With an MRI scan there is no need for an additional ultrasound examination, as everything is visible on MRI.
The ultrasound wouldn't have been necessary if the MRI had been done at your facility, but this way it's an additional way to take money from patients, because there's no need to do an ultrasound when the patient has an MRI. That my meniscus fell between 2 bones was seen only by that "expert" who works at your clinic. And as I already wrote, it tells me enough that if he could have, he would have wanted to move me from the examination chair straight to the operating table so I'd pay for the surgery too. He repeated about 3 times that he doesn't know how long the wait for surgery is at a public hospital, but fortunately I'm not someone who rushes into having surgery.
3. The injection was given to reduce pain due to the injury that was found.
My response: It wasn't just for pain but supposedly also to help the meniscus return to its place, but as I said, that wasn't my injury.
4. Surgery was recommended based on the orthopedist's professional opinion.
My response: The orthopedist gave an incorrect professional opinion and as I already said, what he claimed was on the MRI isn't there, and I recovered without surgery because the injury didn't require surgery, so I don't know what he would have operated on.
I came to the clinic by appointment. I sat in the lobby for over an hour. The administrators didn't say anything coherent ("the doctor is still busy", "10 more minutes"). No one even apologized to me and everyone acted as if nothing special was happening. In the end, I didn't wait and left. I've encountered questionable service at this clinic before, but today they outdid themselves.
Excellent experience – absolutely recommended!
I had a spinal MRI done at this clinic and I am extremely satisfied. The appointment scheduling was impressively fast – I received an appointment from one day to the next. The cost of the examination at 270 EUR was more than fair.
Particularly noteworthy is the highly qualified and extremely friendly staff who took excellent care of me. Additionally, the clinic is extremely clean and well-maintained, which provides an additional sense of security.
I can wholeheartedly recommend this clinic and will return anytime.
My experience visiting the polyclinic and hospital left only pleasant impressions. On January 9th I arrived at the polyclinic with acute abdominal pain. After describing my problem at reception, a staff member immediately came out and took me to the emergency therapy department, where staff gave me care and attention. The doctor quickly and accurately made a diagnosis (appendicitis). Preparation for surgery was promptly organized, everywhere I was met with smiles, care and compassion. Then the difficult days of rehabilitation began for me, and during those days I was not left alone — the staff is very approachable, they carried out the necessary therapeutic procedures on time and professionally, accompanied me during exercise, checked on my room during the night, always ready to help. I especially want to highlight the surgeons Lazović, Tomanović, anesthesiologist Lana Vučetić, head nurse of the surgery department Dragica, and nurse Slavica.
Your professionalism, ability to act clearly in difficult situations, care and attention are truly valuable!
I thank the entire team for their difficult daily work and wish everyone health, professional growth, peace, more joy, laughter and happy moments, and well-being.
The comprehensive service is great. If you come to the orthopedist, he immediately sends you for an X-ray and immediately looks at the result. Right there he examines the tissues on ultrasound. Right there you go to the neighboring procedure room to drain fluid from the knee. If you bring a child to the pediatrician, they immediately take tests that are ready in an hour, and the doctor can already review them, while the child is immediately put on inhalation or an IV drip if needed. The efficiency that Montenegro still lacks so much. The only thing to always keep in mind is that every additional action comes with a charge. So far all actions have been justified.
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